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How to Set Up a Referral System That Runs on Autopilot
A Non-Technical, Step-by-Step Guide for Real Estate Agents & Mortgage Brokers
A Quick Note Before We Start
I'm going to be honest with you.
Setting up a newsletter system from scratch takes time. Between choosing the right platform, designing templates, writing content, and managing your list — most agents spend 10-15 hours getting everything dialed in.
And then there's the ongoing work: writing fresh content every month, staying consistent, and actually hitting send.
If that sounds exhausting, it's because it is.
That's exactly why we built AgentReach — we set up custom newsletter templates for you and actually send them on your behalf, every single month. You focus on closing deals. We handle the marketing.
But if you want to do it yourself? This guide will walk you through everything. No tech jargon. No fluff. Just the simple steps to get your referral system up and running.
Let's dive in.
Here's a stat that should keep you up at night:
Past clients forget their agent within 90 days of closing.
That means the client who hugged you at the closing table, who said "I'll tell everyone about you" — in three months, they can't remember your name.
It's not personal. It's just how memory works.
But here's the flip side: agents who stay in touch get 2-3x more referrals than those who don't.
The difference isn't talent. It's visibility.
A newsletter keeps you top-of-mind. When your past client's coworker mentions buying a house, YOUR name pops into their head — because you showed up in their inbox last week.
That's the power of a simple, consistent newsletter.
Why You Shouldn't Use Your CRM
I know what you're thinking: "My CRM has email built in. Can't I just use that?"
You can. But you shouldn't. Here's why:
No tracking — You won't know who opened, clicked, or ignored your emails
Poor deliverability — Your emails are more likely to land in spam
Limited design — Your newsletters will look plain and forgettable
No segmentation — You can't separate hot leads from cold contacts
Email Service Providers (ESPs) are built specifically for newsletters. They give you beautiful templates, detailed analytics, and better inbox placement.
Use the right tool for the job.
Which Platform Should You Choose?
Here are the best options for agents and loan officers:
Platform | Best For | Free Plan |
Beehiiv | Generous free tier, great for beginners | Up to 2,500 subscribers |
Mailchimp | Most popular, lots of integrations | Up to 250 subscribers |
Brevo | Good deliverability, simple interface | Up to 300 emails/day |
ConvertKit | Clean design, creator-focused | Up to 1,000 subscribers |
ActiveCampaign | Advanced automation | No free plan |
Our recommendation: Beehiiv
The free plan is incredibly generous — perfect for most real estate professionals. You can grow a substantial list without paying a dime.
One caveat: Beehiiv doesn't allow template imports. If you want to use a custom HTML template (like the ones AgentReach provides), you'll need Mailchimp, Brevo, ConvertKit, or ActiveCampaign.
Getting Your Contacts Into Your ESP
If your contacts live in your CRM, you have two options:
Manual export — Download your contacts as a CSV file from your CRM, then upload to your ESP
API connection — Some CRMs connect directly to ESPs (check if yours does)
Don't worry if this sounds technical. Most ESPs have simple "Import Contacts" buttons that walk you through it.
The Easy Way: Use Built-In Templates
Every ESP comes with pre-designed templates. They're not perfect, but they work.
Just pick one that looks clean and professional, add your logo and colors, and you're good to go.
The Better Way: Use a Drag-and-Drop Builder
If you want something more polished, try Postcards by Designmodo.
It's a drag-and-drop email builder with a free plan. No coding required.
Here's how it works:
Design your newsletter visually (drag, drop, done)
Export it as HTML code
Import that code into your ESP
The result? A stunning, custom newsletter that looks like you hired a designer.
The Best Way: Use a Professional Template
You can purchase premium templates online, or use the templates AgentReach provides.
Professional templates give you:
Luxury, high-end design
Mobile-responsive layouts
Proven structures that get engagement
Don't Forget These Details
Before you send anything, double-check:
Your logo is at the top
Your brand colors are consistent
All links work (click every single one)
Your contact info is at the bottom
A disclaimer is included (brokerage info, license number, etc.)
That disclaimer matters. Protect yourself. If you're not sure what to include, ask your broker.
Part 3: What to Actually Write
This is where most agents get stuck. They open a blank document and freeze.
Here's the secret: you don't need to be creative. You need a system.
The Core Content Pillars
Every great real estate newsletter pulls from these categories:
1. Market Updates
Local market stats (median price, days on market, inventory)
Interest rate changes (especially important for mortgage pros)
What the numbers mean for buyers and sellers
2. Local Events & News
Upcoming community events
New restaurant openings
Local business spotlights
School news, if relevant to your area
3. Helpful Tips
Home maintenance reminders (seasonal)
Buyer tips and guides
Seller preparation checklists
First-time homebuyer advice
4. Your Listings & Wins
New listings
Recently sold properties
Client success stories (with permission)
5. Personal Touch
A quick personal note
Your hobbies or interests (golf, cooking, travel)
Behind-the-scenes of your business
6. Clear Call-to-Action
"Know someone looking to buy or sell? Send them my way!"
"Reply to this email with any questions"
"Book a free home valuation"
Here's a plug-and-play format you can use every month:
Welcome / Personal Note (2-3 sentences)
Market Update (3-5 bullet points)
Local Spotlight (1 neighborhood or business)
Local Events (5-15 events with date and address)
Helpful Tip (1 short section)
Your Listings/Mortgage Rates (if applicable)
Call-to-Action (1 clear ask)
Contact Info / Business Card
Disclaimer
That's it. Simple, valuable, consistent.
Part 4: Writing Content the Easy Way (With AI)
You don't have to write everything from scratch. AI tools can do the heavy lifting.
Our Recommended Tools
Google Gemini — Best for research (pulls directly from Google)
ChatGPT — Best for writing and editing
Perplexity — Good for quick answers and summaries
The One-Prompt System
Here's the secret top agents use:
Create one master prompt that writes your entire newsletter.
This prompt tells the AI:
Your writing style and tone
Your local market
The sections you want covered
The length and format
Once you have this prompt dialed in, you just paste it into ChatGPT or Gemini each month, and it generates a draft in minutes.
How to create your master prompt:
Write (or find) a newsletter you love
Paste it into ChatGPT and say: "Analyze this newsletter and create a prompt that would generate something similar for [your city/market]"
Test the prompt and refine it until the output matches your voice
Don't Forget Subject Lines
Your subject line determines whether anyone opens your email.
Good news: your AI prompt can generate these too.
Just add to your prompt: "Also generate 3 subject line options and preview text."
Subject line tips:
Keep it under 50 characters
Create curiosity or urgency
Avoid spam words (FREE, ACT NOW, etc.)
Test different styles and see what gets opens
Part 5: Building Your List
A newsletter is only as good as the people receiving it.
Start With Who You Already Know
Your first subscribers should be:
Past clients
Current clients
Friends and family
Your sphere of influence
Other professionals (lenders, title reps, inspectors)
Export these contacts from your CRM, phone, or wherever they live — and import them into your ESP.
Grow Your List Over Time
Once you're sending consistently, focus on adding new subscribers:
From Your Deals:
Add every new client to your list (with permission)
Include a newsletter signup on your intake forms
Mention it at closing: "I send a monthly market update — want me to add you?"
From Social Media:
Post about your newsletter regularly
Share snippets of your content with a "Subscribe" link
Add the signup link to your bio
From Your Website:
Add a simple signup form
Offer a lead magnet (buyer guide, seller checklist, market report)
Use a popup (not annoying, just once per visitor)
The goal: Every person you interact with should have a chance to join your list.
Part 6: Sending & Staying Consistent
Pick a Schedule and Stick to It
Monthly is perfect for most agents. Weekly is great if you have the bandwidth.
The frequency matters less than the consistency. Showing up reliably builds trust.
Set Reminders
Don't rely on memory. Set calendar reminders:
7 days before send: Start gathering content
3 days before send: Write and design
1 day before send: Review, test, schedule
Send day: Check analytics
Clean Your List Regularly
A bloated list hurts your deliverability. Here's how to keep it healthy:
After every 3 sends, check:
Who hasn't opened a single email?
Which emails bounced?
Who unsubscribed?
Create a segment in your ESP for "inactive" subscribers (no opens in 3+ emails). You can:
Remove them entirely
Move them to a separate "cold" list
Send a re-engagement email: "Still want to hear from me?"
A smaller, engaged list beats a large, dead one. Every time.
Part 7: Track What's Working
Your ESP gives you data. Use it.
Key Metrics to Watch
Metric | What It Tells You | Good Benchmark |
Open Rate | Are your subject lines working? | 30-40%+ |
Click Rate | Is your content engaging? | 2-5%+ |
Unsubscribe Rate | Are you annoying people? | Under 0.5% |
Bounce Rate | Is your list clean? | Under 2% |
What to Do With the Data
Low opens? Test different subject lines
Low clicks? Add clearer calls-to-action
High unsubscribes? Send less often or improve content quality
High bounces? Clean your list
Don't obsess over numbers. Just check in monthly and adjust.
Part 8: Make It Easy for People to Share
Your newsletter should spread on its own.
Add a Referral Ask
At the bottom of every email:
"Know someone who'd find this useful? Forward this email or send them [this link] to subscribe."
Simple. Non-pushy. Effective.
Run Occasional Giveaways
If your brokerage and state allow it, giveaways can boost engagement:
"Reply to this email for a chance to win a $50 gift card"
"Refer a friend and you're both entered to win"
Check your local regulations first. But if it's allowed, it works.
Your newsletter isn't just marketing. It's a relationship tool.
Every send is a chance to:
Remind people you exist
Provide genuine value
Position yourself as the local expert
Stay top-of-mind for referrals
Consistency compounds. The agent who shows up every month for a year will crush the agent who sends one email and disappears.
Quick-Start Checklist
Here's everything in one place:
Choose your ESP (we recommend Beehiiv or Mailchimp)
Import your contacts
Pick or design a template
Add your logo, colors, and contact info
Write your first newsletter using the content pillars
Add a disclaimer at the bottom
Set your subject line and preview text
Schedule your send date
Set calendar reminders for next month
Share your signup link on social media
Check your analytics after each send
Clean your list every 3 sends
The Bottom Line
A newsletter is the simplest, cheapest, most effective way to stay top-of-mind with past clients.
But simple doesn't mean easy.
It takes time to set up. It takes discipline to stay consistent. And it takes effort to do it well.
If you want the results without the work, that's exactly what AgentReach is for.
We design custom, luxury newsletters for your brand. We write the content. We hit send. You just cash the referral checks.
Or, if you're the DIY type, use this guide and get started today.
Either way, stop being forgotten. Start being referred.